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Blaque Juice Privacy Policy

Tropical Leaves

Last Updated: 3 November 2025

Company: Blaque Juice Consulting (Pty) Ltd

Address: 487 Bergbron Drive, Bergbron, Johannesburg, South Africa

Email: info@blaquejuice.co.za

Website: www.blaquejuice.co.za

 

 

1. Purpose of this Policy​​

 

1.1 This Privacy Policy explains how Blaque Juice Consulting (“we”, “us”, “our”) collects, uses, stores, shares and protects personal information in accordance with the Protection of Personal Information Act (POPIA), the Promotion of Access to Information Act (PAIA) and where applicable, the EU General Data Protection Regulation (GDPR).

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1.2 By visiting our website, engaging with our services, or submitting your personal information to us, you consent to the processing of your personal data as described in this policy.

 

 

2. Definitions​​

 

For the purposes of this policy:

  • “Personal Information” means information relating to an identifiable living person as defined in Section 1 of POPIA.
     

  • “Processing” means any operation involving personal information, including collection, storage, use, dissemination, modification or destruction.
     

  • “Responsible Party” refers to Blaque Juice Consulting (Pty) Ltd.
     

  • “Operator” refers to any third party that processes information on our behalf (e.g. payment gateways, analytics tools).
     

3. Scope of Application​​

 

3.1 This policy applies to all clients, website visitors, suppliers, contractors, event participants and partners whose personal information we process.

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3.2 It covers all forms of processing, whether automated or manual, including through our website, digital platforms and consulting engagements.

 

 

4. Information We Collect

We may collect and process the following categories of information:

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4.1 Information you provide directly

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  • Name, company name, job title or designation.
     

  • Email address, phone number and postal address.
     

  • Billing information and payment details (processed through third-party gateways).
     

  • Any correspondence or feedback submitted to us.
     

  • Information shared during consulting engagements (e.g., organisational data, documents).
     

4.2 Automatically collected data

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  • IP address, browser type, device information.
     

  • Website activity, traffic data and referral sources (via cookies and analytics).
     

  • Time spent on pages and interaction patterns.
     

4.3 Special personal information

 

We do not intentionally collect special personal information as defined in Section 26 of POPIA (e.g. health, religion, or biometric data), unless you explicitly provide it for a specific purpose (such as event health declarations). Where collected, it is processed with heightened security and consent.

 

 

5. Purpose of Processing

 

We process personal information for the following legitimate purposes:

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  1. To provide consulting and training services.
     

  2. To manage client relationships, contracts and payments.
     

  3. To send administrative, operational or marketing communications.
     

  4. To improve our website, products and user experience.
     

  5. To comply with South African legislation and professional standards.
     

  6. To facilitate event bookings and logistical arrangements.
     

  7. To prevent fraud, manage risk and ensure data security.
     

All processing complies with Sections 9–11 of POPIA, ensuring lawfulness, minimality, purpose specification, and data quality.

 

 

6. Legal Basis for Processing

 

Under POPIA and GDPR, we rely on one or more of the following lawful bases:

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  • Consent: You have given consent for specific processing.
     

  • Contractual necessity: Processing is required to perform a service or deliverables.
     

  • Legal obligation: Processing is necessary to comply with law.
     

  • Legitimate interest: Processing supports business operations, service improvement or marketing, without overriding your rights.
     

 

 

7. Disclosure and Third-Party Processing

 

7.1 We will never sell your personal information.

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7.2 We may share limited data with trusted service providers (operators) who assist us in operating our business, such as:

  • Payment processors (PayStack, ApplePay, SamsungPay, EFT and other online payment gateways).
     

  • Email and CRM platforms (Mail-chimp, Google Workspace, Flowdesk)
     

  • Analytics services (Google Analytics, Google Search Console, Google Ads, Meta Pixel, Site Dashboard)

    7.3 These operators are bound by confidentiality and data-processing agreements as required by Section 21 of POPIA.
     

 

 

8. Cross-Border Data Transfers

 

8.1 Your data may be stored or processed outside South Africa (e.g., on secure cloud servers in the EU or US).

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8.2 We ensure such transfers comply with Section 72 of POPIA, meaning the recipient country or service provider must have similar or stronger data-protection safeguards.

 

 

9. Retention and Deletion

 

9.1 Personal data is retained only as long as necessary for the purpose collected or as required by law.

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9.2 Typical retention periods:

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  • Client records: 5 years (as per tax and audit regulations).
     

  • Financial records: 7 years (per Companies Act 71 of 2008 and SARS requirements).
     

  • Marketing consents: until you unsubscribe.

    9.3 When information is no longer required, it is securely deleted or anonymised in accordance with Section 14 of POPIA.
     

 

 

10. Data Subject Rights

 

In terms of Chapter 8 of POPIA, you have the right to:

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  1. Request access to your personal information.
     

  2. Request correction, deletion, or destruction of your personal information.
     

  3. Object to processing for direct marketing (Section 69).
     

  4. Withdraw consent at any time (without affecting prior lawful processing).
     

  5. Lodge a complaint with the Information Regulator of South Africa.

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Contact details of the Information Regulator:

Email: complaints.IR@justice.gov.za 

Website: https://www.justice.gov.za/inforeg/ 

 

 

11. Direct Marketing and Newsletters

 

11.1 We comply with Section 69 of POPIA for all direct-marketing communications.

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11.2 You will only receive marketing emails if you opted in voluntarily.

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11.3 You may unsubscribe at any time by clicking the “unsubscribe” link or contacting info@blaquejuice.com 

 

 

12. Security Safeguards

 

12.1 We apply reasonable technical and organisational measures as required under Section 19 of POPIA, including:

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  • Encrypted cloud storage
     

  • Password-protected systems
     

  • Restricted access by authorised staff only
     

  • Regular data-security audits

    12.2 While we take these steps, no system is 100 % secure, and we cannot guarantee absolute protection against unauthorised access.
     

 

 

13. Cookies and Tracking

 

13.1 Our website uses cookies to enhance your browsing experience and analyse usage.

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13.2 You can manage cookie preferences or disable them through your browser settings.

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13.3 Details are provided in our Cookie Policy, which forms part of this Privacy Policy.

 

 

14. Access to Information Requests (PAIA)

 

14.1 Requests for access to records or information are managed under Section 53 of PAIA.

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14.2 To make a formal PAIA request, contact the Information Officer in writing at info@blaquejuice.com 

 

 

15. Children’s Information

 

Our website and services are not directed at persons under 18 years. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us immediately for deletion.

 

 

16. Updates to This Policy

 

We may update this policy periodically to reflect legal changes or operational needs. The revised version will be published on our website and will apply from the effective date indicated.

 

 

17. Contact Details

 

Information Officer: Dimpho Hlungwane

Email: info@blaquejuice.com 

Address: 487 Bergbron Drive, Bergbron, Johannesburg, South Africa

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